According to a recent survey conducted by AddictiveTips, iPhone users are more brand-loyal than their Android counterparts. The survey included over 1,000 participants in North America, with half identifying as Android users and the other half as iPhone users.
iPhones Take the Lead in Customer Loyalty
The survey results showed that 94% of iPhone users are loyal to their brand, while only 80% of Android users are loyal. According to the survey managers are 33% more likely to be iPhone users. Also that 63% of them feel more comfortable working with colleagues who use the same brand.
Another interesting finding was that iPhone users spend more time staring at their screens than Android users. On average, iPhone users spend over 15 more days each year on their smartphones than Android users. Additionally, 60% of iPhone users would consider switching to Android if Twitter were removed from the App Store.
The survey also revealed that iPhone users are 18% more loyal to their brand than Android users. Furthermore, 72% of iPhone users reported being happy with their current phone compared to 66% of Android users. AddictiveTips speculates that this could be due to Apple’s suite of devices designed to work seamlessly together.
Finally, the survey concluded with a surprising finding that over 80% of both iPhone and Android users would likely purchase a smartphone from Elon Musk. This finding may reflect the growing popularity of Musk and his companies, including Tesla and SpaceX.