Nokia has taken over the network operations of Telenor Pakistan, it is part of planning to modernize and transform its network and expand its services to customers.
The agreement in this regard was signed between two companies earlier in April and their partnership is expected to assist Telenor’s network expansion and upgradation goals with increased penetration of 4G/LTE services.
233 employees of Telenor Pakistan will be handed over to Nokia under the scope of the deal, Nokia will manage the complete multi-vendor network operations for Telenor.
Additionally, Nokia will deploy its AVA cognitive services platform for the first time in the region, enabling new predictive and customer-centric approaches to network planning, optimization, operations, and maintenance.
Nokia will deploy its AVA cognitive services platform for the first time in the region enabled new predictive and customer-centric approaches to network planning, operations, optimizations and also maintenance.
The deployment of Cognitive Analytics for Customer Insight software will help Telenor Pakistan prioritize network investments based on insights.
The platform integrates cloud-based delivery, intelligent analytics, and extreme automation to deliver instant and flawless personalized services.
Telenor Pakistan officials had stated that the decision to on-board Nokia is in line with Telenor Pakistan’s ongoing strategy for network expansion, transformation, and virtualization.
The company has said that its ambition is to set up data ready operations by bringing capabilities of automation, intelligent field operation, smart planning and customer insights with new and advanced tools which we shall leverage through our new global partner.
“We are constantly bringing innovation to our technology domain in order to bring the true benefits and experience of digital services to our customers and we believe this partnership will give us access to a global pool of competencies in addition to bringing us one step closer to the fulfilment of our purpose of connecting people to what matters most”.
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