Samsung Respond Galaxy S9, S9+ Users reporting dead zones

Samsung has officially responded to the reviews of S9/S9+ phones with touchscreen problem, which owners have reported “dead sectors” in display areas.

Galaxy S9 has a ‘dead zone’ screen issue

At Samsung, customer satisfaction is core to our business, and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues.

We are working with affected customers and investigating. We encourage any customer with questions to contact us directly at 0800 – SAMSUNG (72678).

SEE ALSOSamsung Galaxy S9 Price in Pakistan | Samsung Galaxy S9 Plus Price in Pakistan

Some Galaxy S9/S9+ handset has display defect that means touches aren’t working correctly. The issue raised by no of Reddit posts, and the official Samsung Forums and reported more in S9+.

The problem marks the only parts of the display, known as “dead sectors,” however this location varies from device to device.

These areas of the screen do not respond to any taps and swipes, and it breaks planned functionality when try to access more frequent location like notification area.

By increasing device sensitivity has been said to reduce this issue in some cases, and by making keyboard larger or moving display icons depending on where are these dead sectors.

If you suspect your Galaxy S9 device might be affected, it is best to contact Samsung to get a repair ( Software solution is not possible ) or replacement.

- Advertisement -
4882560412881f1ff8dbaf3648321bdb?s=96&r=g - Samsung Respond Galaxy S9, S9+ Users reporting dead zones
Nabeel Ejaz
A cyberpunk and actual punk, Nabeel is The Tech team's hardcore gamer, writing with a focus on Smartphones, gaming, AI & robotics.

Recent Articles

realme C17 launched with 90Hz Display, 6GB RAM and 128GB Storage

realme has finally launched the most affordable realme C17 with 6 GB + 128 GB large storage & 90Hz ultra-smooth punch-hole display at an...

HUAWEI Y9a – the Midrange King Goes on Sale across Pakistan Today

The HUAWEI Y series continues to exceed expectations of young consumers all over Pakistan. It is touted as a worthy digital companion that flouts...

TECNO’s has launched its Hero Phone Spark 6 in Pakistan

TECNO has launched its awaited Hero Phone Spark 6 – a mid-range phone with 6 upgraded features at the BOL game show- hosted by...

realme C17 6 GB + 128 GB smartphone is launching online 23rd Sep

realme introduced the C12 back in August. Now the company is set to further expand its C series with the launch of...

HUAWEI Y9a – Get a World of Apps at Your Fingertips with HUAWEI AppGallery & Petal Search

As the technology industry continues to create fascinating experiences for consumers around the world, one of the leading enterprises in this sector...



Leave A Reply

Please enter your comment!
Please enter your name here