A user on Microsoft Answers asked about an error “I can’t log into my Acer tablet it needs recovery key, and the sign I got was – to retrieve this key, go to http://windows.microsoft.com/recoverykeyfag from another PC or mobile device“. It seems to a legitimate error that occurs when users forget or lose their Bitlocker recovery keys.
BitLocker is a Windows device encryption feature. If your device (laptop, tablet, desktop) is asking you for your BitLocker recovery key or suggesting to visit windows Microsoft com recoverykeyfaq from another pc, the following information may help you locate the 48-digit key that you’ll need to unlock your Windows device.
How to Recover Microsoft BitLocker Recovery Keys
These are a few options you should follow these step by step; hopefully, one of these solutions will work for you:
Solution 1: Check-in your Microsoft account.
Sign in to your Microsoft account from another device to find your recovery key. Use your family computer or even the library computer of your college login to your Microsoft account and check if you could find those recovery keys from your account.
Solution 2: Check the printout you saved
When users opt for BitLocker and setup, they’re suggested to print the recovery keys on paper or maybe take a picture (that’s Generation Z’s approach). Find that paper of screenshot you’ve taken at the time of setup and enter the key to unlock your device.
Solution 3: On a USB flash drive
Solution 4: Look into the Azure Active Directory account.
If you’re using a device linked to an Organization using work or a school email account, your BitLocker recovery key could be stored in Organization’s Azure AD Account that’s associated with your device.
- You may be able to access the key directly.
- Or you have to get in touch with sy
Solution 5: Ask your system administrator.
If the lock appears on the device connected to a domain, ask a system administrator for your recovery key.
Hopefully one of these 5 solutions worked for you; if didn’t you can check some third-partysoftware (mostly paid) to unlock your device.